Frequently Asked Questions
Everything you need to know about your next step in style.
How do I determine the right shoe size for me?
We provide a comprehensive size guide on each product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic and formal styles.
What is your return policy for PeakFootwear products?
We offer a 30-day return window for all unworn footwear in its original packaging. Please ensure the soles are clean and free of scuffs to qualify for a full refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new pair sooner.
Are your sneakers made from sustainable materials?
PeakFootwear is committed to eco-friendly fashion. Our 'EarthLine' collection features recycled polyester, organic cotton laces, and ethically sourced rubber outsoles.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I clean and maintain my PeakFootwear shoes?
For leather styles, use a damp cloth and specialized leather conditioner. For knit or canvas sneakers, we recommend hand washing with mild soap and air drying away from direct sunlight.